Bunzl Retail Supplies

Privacy Policy & Cookies

Last updated: February 2023

Contents
  1. 1. Introduction
  2. 2. Who we are
  3. 3. Data we hold
  4. 4. Collection of data
  5. 5. Lawful basis
  6. 6. Sharing information
  7. 7. International transfers
  8. 8. Data retention
  9. 9. Security measures
  1. 10. Your rights
  2. 11. Is data required?
  3. 12. Automated decisions
  4. 13. Marketing use
  5. 14. Cookies
  6. 15. Contact us
  7. 16. Complaints
  8. 17. Policy changes

1. Introduction

We appreciate the trust you place in us when sharing your personal data. The security of that data is very important to us.

This policy explains how we collect and use your personal information, who we share it with, and your rights regarding your data.

2. Who we are - companies and websites within scope

For the purposes of the General Data Protection Regulation (“GDPR”) Bunzl UK as Bunzl Retail Supplies is the Data Controller.

This includes data collected via our websites, telephone, Live Chat, and social media. We determine how your data is used and protected.

3. The kind of data we hold about you

We may collect and use the following (non-exhaustive list):

4. Collection of personal data

We collect data to:

  • Fulfil contracts
  • Process transactions
  • Deliver products
  • Communicate with suppliers
  • Keep business records
  • Conduct marketing
  • Comply with law
  • Manage employees & applicants
  • Handle queries & complaints
  • Improve website performance

Technical data: IP address, browser type, operating system, and visit behavior.

5. Lawful basis for processing

We process data based on:

6. Sharing your personal information

Shared only on a need-to-know basis with:

  • Accountants
  • Legal counsel
  • Consultants
  • Payment & payroll providers
  • Pension & insurance providers
  • IT & communication services
  • Suppliers & logistics
  • Law enforcement (if required)

All third parties are bound by strict data protection agreements.

7. International transfers

We operate globally. Data may be transferred outside the EU under:

All transfers comply with GDPR.

8. How long do we keep your data?

Only as long as necessary for business or legal purposes. We regularly review and securely delete outdated data.

9. Security measures

We use encryption, access controls, audits, and staff training. We cannot control risks between your device and our servers — use secure networks.

10. Your rights as a data subject

You have the right to:

Access

Get a copy of your data

Rectification

Correct inaccurate data

Erasure

Request deletion

Object

Stop processing

No fee. 1-month response time.

11. Do you have to provide your data?

No — but it may be required to receive our products or services.

12. Automated decision-making and Cookies

We use cookies to personalize content. You can manage browser settings to control cookies.

13. Do we use your data for marketing?

Yes — but only with consent or legitimate interest. You can opt out anytime.

14. Cookies consent management

We use cookies to improve functionality and analyze usage. You can block them in your browser settings, though some features may not work.

15. Contacting us

Email: privacy-brhs@bunzl.co.uk

Post:
Lindsay Wilkie
Bunzl Retail Supplies
Lamplight Way, Agecroft Commerce Park
Swinton, Manchester, M27 8UJ

16. Complaints

Contact us first. You can also complain to the ICO:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, SK9 5AF
ico.org.uk | 0303 123 1113

17. Changes to this privacy notice

We may update this policy. Last updated: February 2023.

BUNZL UK — Company No. 00062537 | ICO Reg. Z7704198
BUNZL IRELAND LIMITED — Company No. IE114401